目录
Acknowledgments
Preface
Introduction
PART 1 TEAM
CHAPTER 1:Talk
Concept
Rules of Engagement
Rule 1:Communicate Constantly
Rule 2:Listen Attentively
Rule 3:Separate Issues from People
Operating Tactics
Stories from the Field
Case Study
CHAPTER 2:Evaluate
Concept
Rules of Engagement
Rule 1:Discuss Team Dynamics
Rule 2:Set Expectations and Monitor Results
Rule 3:Develop and Reevaluate a Personal Plan
Operating Tactics
Stories from the Field
Case Study
CHAPTER 3:Assist
Concept
Rules of Engagement
Rule 1:Leverage Expertise
Rule 2:Keep Teammates Accountable
Rule 3:Provide Timely Feedback
Operating Tactics
Stories from the Field
Case Study
CHAPTER 4:Motivate
Concept
Rules of Engagement
Rule 1:Identify Unique Motivators
Rule 2:Positively Reinforce Teammates
Rule 3:Celebrate Achievements
Operating Tactics
Stories from the Field
Case Study
PART 2 FOCUS
CHAPTER 5:Frame
Concept
Rules of Engagement
Rule 1:Identify the Key Question
Rule 2:Develop the Issue Tree
Rule 3:Formulate Hypotheses
Operating Tactics
Stories from the Field
Case Study
..
Afterword
The TEAM FOCUS Rules of Engagement
Index of Stories from the Field
List of Illustrations
Index
作者介绍
Paul N. Friga, Ph.D., worked with McKinsey &Co. at its Pittsburgh office as an associate consultant.He holds an MBA and a Ph.D. in strategyfrom the Kenan-Flagler Business School at theUniversity of North Carolina and has conductednumerous consulting projects throughout his careerand continues to work with Fortune 500 companiesthroughout the world. He has also workedfor PricewaterhouseCoopers as a managementconsultant and continues to research the consultingindustry. Dr. Friga is an associate professor at theKenan-Flagler Business School, where he teachescourses in management consulting and strategy.He also serves as the director of the consultingconcentrations.